Principles and Application of Integrated Facilities Management

Integrated Facilities Management (IFM) Principles

• Overview of FM Guide
• Comparison of traditional FM vs integrated FM
• Different integrated FM models
• Pro & cons of each FM models
  

Taking the integrated FM Model Approach

• Amalgamated contracts
• Incentive mechanisms
• Outcome based contracts
  

Strategize IFM implementation

• Defining the business requirements for IFM
• Establishing transition plan
• Services to be included in IFM
• Overcome IFM services impact and challenges
  

Steps towards Integration model

• Identify business objectives
• Set desired FM outcomes and KPIs
• Prioritise FM services to focus on
• Integrating multiple contracts into a single platform
  

Preparing Tender Specification

• Service Requirements & Term
• Service Levels & Response time
• Service Performance Report
• Example for Illustration
  

Performance Appraisal

• Key Performance Indicators & Controls
• Performance Evaluation of various integration models
  

Sharing of Industry Best Practices

Participants are required to complete the MCQ online assessment.

An e-Certificate of Successful Completion (e-CSC) will be issued to participants who:

• Achieve at least 75% class attendance; and
• Pass MCQ assessment.
  

Participant must achieve at least 75% attendance and pass all assessments. BCA Academy reserves the right to recover the funded amount from the participant (self-sponsored) or employer (company sponsored) if participant did not meet the eligibility criteria. Details of SSG’s funding can be found on Home (skillsfuture.gov.sg).